Cancelation Policy

Respecting Your Time & Ours

At HealthMax Physiotherapy, we value your time and commitment to your health. To ensure we provide the best service to all our clients, we have a clear cancellation and rescheduling policy in place.

Appointment Cancellations  & No-Shows

24-Hour Notice Required

If you need to cancel or reschedule, please inform us at least 24 hours in advance

Late Cancellations

Cancellations made within less than 24 hours may incur a fee

No-Shows

Missing an appointment without notice may result in the full session charge or a penalty fee

Cancellation & Rescheduling Policy

We understand that plans change! If you need to cancel or reschedule, please provide at least 24 hours’ notice to avoid a fee. Late cancellations may be charged, and missed appointments without notice could result in a full session fee.

Appointment Cancellations

Missed appointments affect our ability to help other clients. This policy ensures fairness and allows us to maintain high‑quality care for everyone.

Need A Personal Health Plan?

Our interdisciplinary team is here to support individuals at every stage of life, through a wide range of integrated healthcare services.

While many people associate care with rehabilitation after chronic conditions or serious injuries, our services go beyond that. Through physiotherapy, chiropractic care, massage therapy, kinesiology, and other core treatments, we help patients improve mobility, reduce pain, and maintain an active, independent lifestyle.

Our team also focuses on prevention and long-term wellness. By combining different therapeutic approaches, we help ensure your body is prepared for daily demands and physical activity. Many active individuals and athletes rely on our multidisciplinary care to recover faster, prevent injuries, and avoid recurrence.

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